Make Well Tech Solution Co., Ltd. ("Make Well", "we", "us") respects your privacy. This policy explains what personal data we collect through www.makewell.co.th (the "website"), why we collect it, and the rights you have under Thailand's Personal Data Protection Act B.E. 2562 (2019) ("PDPA").
1. Who we are
The data controller is Make Well Tech Solution Co., Ltd., 24 Soi Ekkachai 73, Bang Bon, Bangkok 10150, Thailand. Email: surasak@makewell.co.th. Phone: (+66) 62-959-9555.
2. Personal data we collect
- Data you send us. When you contact us by email or phone, we receive your name, contact details and the content of your message.
- Usage data. Only if you allow analytics, our analytics providers collect information such as pages visited, referring site, approximate location derived from IP address, device, browser and visit time.
- Technical data. Our hosting provider, Cloudflare, processes IP addresses and request details to deliver the website and protect it from abuse.
This website has no forms or user accounts and we do not intentionally collect sensitive personal data.
3. How we use your data and our legal basis
| Purpose | Legal basis (PDPA) |
|---|---|
| Replying to your enquiries and preparing quotations or contracts | Steps before entering into a contract; legitimate interest |
| Delivering and securing the website | Legitimate interest |
| Measuring website traffic and improving content | Your consent |
| Complying with legal obligations | Legal obligation |
4. Cookies and analytics
Analytics tools only load after you choose to allow them in our cookie banner. You can change or withdraw your choice at any time through Cookie settings. Withdrawing consent does not affect processing that took place before.
| Name | Provider | Purpose | Cookies |
|---|---|---|---|
| Consent choice | Make Well | Remembers your cookie choice, stored in your browser's local storage. Strictly necessary. | None |
| Statcounter | StatCounter, Ireland | Counts visits and page views. | Yes, see Statcounter's policy |
| Google Analytics | Google LLC, USA | Measures how visitors use the website. | Yes (_ga, _ga_*), see Google's policy |
| Cloudflare Web Analytics | Cloudflare, Inc., USA | Privacy-first visit and page performance statistics. | None, see Cloudflare's policy |
5. Sharing and international transfers
We do not sell your personal data. We share it only with the service providers listed above, who process it on our behalf or as independent controllers under their own policies, and with authorities where the law requires. Some of these providers store data outside Thailand. Where that happens, we rely on the safeguards the PDPA allows, such as the provider's contractual protections or your consent.
6. How long we keep data
We keep correspondence for as long as needed to handle your enquiry and any resulting business relationship, and afterwards only as long as the law requires or allows. Analytics data is kept according to each provider's retention settings.
7. Your rights
Under the PDPA you have the right to:
- access and obtain a copy of your personal data;
- ask us to correct or complete it;
- ask us to delete, destroy or anonymise it;
- ask us to restrict its use, or object to its processing;
- receive it in a commonly used format, or have it sent to another controller;
- withdraw consent at any time;
- complain to the Office of the Personal Data Protection Committee (PDPC).
To exercise these rights, email surasak@makewell.co.th. We will respond within 30 days.
8. Security
We use reasonable technical and organisational measures to protect personal data, including encrypted (HTTPS) connections to this website.
9. Changes to this policy
We may update this policy from time to time. The effective date at the top of this page shows when it last changed.
10. Contact us
Questions about this policy or your personal data: surasak@makewell.co.th, (+66) 62-959-9555, or by post to Make Well Tech Solution Co., Ltd., 24 Soi Ekkachai 73, Bang Bon, Bangkok 10150, Thailand.